Handling Complaints

We aim to provide you with the best possible service. If, despite this, you have a complaint about a current agreement, please send your complaint to us:

By mail to the following address:

ABN AMRO (Channel Islands) Limited
PO Box 253
Martello Court
Admiral Park
St Peter Port
Guernsey
GY1 3QJ

By e-mail to:

complaints@gg.abnamro.com

By phone or fax to:

Tel: +44 (0) 1481 751000
Fax: +44 (0) 1481 751001

If you do not believe that ABN AMRO (Channel Islands) Limited has offered a satisfactory solution to your complaint submitted as detailed above, you can refer the complaint to the Channel Islands Financial Ombudsman.

You can contact the Channel Islands Financial Ombudsman at:

Channel Islands Financial Ombudsman
P O Box 114
Jersey
JE4 9QG
Email: enquiries@ci-fo.org
Website: www.ci-fo.org

Jersey local phone: +44 (0) 1534 748610
Guernsey local phone: +44 (0) 1481 722218